Privacy Policy

Privacy Policy

Last updated: [16/07/2025]

 

This Privacy Policy describes how we collect, use, and protect your information when you use our horse transportation service application ( horse hauler ).

 

1. Information We Collect

 

We may collect the following types of information:

    •    Personal Information: Name, phone number, email address, and home or stable address.

    •    Booking Information: Pick-up and drop-off locations, horse details (breed, age, health info if provided), and preferred schedule.

    •    Payment Information: We may collect payment details through secure third-party payment gateways.

    •    Device and Usage Data: Including device type, operating system, app usage data, and IP address for improving our services.

 

2. How We Use Your Information

 

We use the information to:

    •    Provide and manage horse transportation services.

    •    Communicate with you regarding bookings, support, and service updates.

    •    Improve our app performance and customer experience.

    •    Comply with legal obligations.

 

3. Sharing Your Information

 

We do not sell your personal data. We may share data with:

    •    Trusted service providers (e.g., drivers, logistics partners) to fulfill transportation requests.

    •    Legal authorities, if required by law or to protect our rights and users.

 

4. Data Security

 

We use industry-standard encryption and security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

 

5. Your Rights

 

You have the right to:

    •    Access, update, or delete your personal information.

    •    Withdraw consent for data processing.

    •    Request a copy of the data we store about you.

 

6. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and continued use implies agreement with the updated terms.